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Red Tag | 6

What to Do if Your Furnace Got a Red Tag in Ontario?

Written by Chris

red tag on furnaces in Toronto

It’s a nightmare to get your furnace red-tagged by a gas technician in the bone-chilling cold of Ontario. When your furnace is red-tagged, many questions bombard your mind about why this happened, what will be the cost to get it repaired, how long your furnace needs to be shut down, and how will you keep your family warm while warding off your home pipes from freezing.

In this article, we will acknowledge all your worries and make you ready for an unexpected situation.

What is a Red Tag?

A red tag is a warning to homeowners that their gas appliance poses a safety risk and must be repaired or replaced before it can be used again. Depending on the severity of the issue, the technician may also shut off the gas supply to the appliance, leaving the homeowner without heat until the problem is resolved.

In Canada, furnaces and other gas-powered appliances are subject to regulations under the Technical Standards and Safety Act. Certified licensed gas technicians are required to follow these standards when inspecting and servicing gas appliances. If a technician finds an appliance in “unacceptable condition,” they are required by law to place a red tag on the appliance, indicating that it is not safe to operate.

Reasons For Getting Red Tags In Ontario?

There are several reasons why a furnace may be red-tagged. Some common reasons include:

One of the most common reasons for a furnace to be red-tagged is a cracked heat exchanger. The heat exchanger is responsible for transferring heat from the combustion process to the air that circulates through your home. A cracked heat exchanger can allow dangerous carbon monoxide gas to leak into your home, posing a serious health risk.

Different Types of Red Tags And What Do they Mean?

The categorizing of red tags is often based on the set-out standards in the technical regulations, and all companies adhere to the same rules of red tagging. There are two main types of red tags; type A (an immediate red tag) and type B (42-day repair). The choice of the red tags determines whether or not the appliance stays on as it is repaired.

1. Immediate Red Tag Category “A”

Red Tag A

Under the Technical Standards and Safety Act and its Regulations, when a Distributor, Certificate Holder, or ROT (Record of Training) finds that an appliance or work is in an unacceptable condition constituting an immediately hazardous situation he or she must immediately shut off the supply of gas to the appliance or work.

An owner or user of an appliance or work to whom notice has been given that an appliance or work is in an unacceptable condition constituting an immediate hazard shall not use the appliance or work until the condition has been corrected.

Appliances can only be re-activated by a certified gas technician after he/she is satisfied the required corrections as indicated on the warning tag have been made and the appliance is code compliant. Once corrections are made the Certificate Holder, or ROT shall fax the completed tag to your fuel distributor.

Points to remember

2. Red Tag Category “B”

Red Tag B

Under the Technical Standards and Safety Act and its Regulations, when a Distributor, Certificate Holder, or ROT (Record of Training) finds that an appliance or work is in an unacceptable condition not constituting an immediate hazard, written notice must be provided to the owner or user of the appliance. The distributor must shut off the supply of gas to the appliance if it does not receive written confirmation that the unacceptable condition has been corrected within the time-frame indicated on the written notice.

Appliances or equipment that have a notation under a category “B” warning red tag can only be re-activated by a Certificate Holder after he/she is satisfied the required corrections as indicated on the warning tag have been made and the appliance is code compliant The owner or user of an appliance or work that is found to be in unacceptable condition shall not use the appliance or work after the expiry date specified on the notice if the condition has not been corrected

The returned portion of the tag must clearly show the name of the gas technician, who corrected the condition, and their signature. address and certificate number. Please ensure the information is legible. If the information of the Certificate Holder who corrected the condition is not clear and legible, the appliance will have to be inspected

Warning Tags should not be returned to your Gas Distributor less than five (5) days prior to the expiry date.

If your fuel distributor does not receive proper notification prior to the expiry date, an appointment will be arranged for re-inspection. Under the Technical Standards and Safety Act and its Regulations, if the correction is not made and notice of the same is provided by the expiry date, the Distributor may shut off the gas to the appliance.
If they cannot gain access they must shut off the supply of gas to the building by the expiry date.

Points to remember

In this case, the main difference between the two types of tags is the fact that for the A type of red tag, the technician stops the supply of gas immediately before leaving. On the other hand, for the B type, one is given a chance to resolve the identified problem before the supply of gas is cut off.

How to Remove the Red Tag from My Furnace?

Step 1: Call a Certified Technician

The first thing that you need to do is to get your appliance checked by a licensed technician and make the repairs done by him. The Technician or the service company can be different from the one that issued the red tag. But always reach out to a good certified and experienced service technician.

If you are living in Toronto or GTA, call us today to get rid of your red tag. Call us at +1-437-777-4555

Step 2: Have the appliance inspected

Let the technician inspect the furnace as per the designated red tag. The technician will either agree with the designated red tag and take the recommended course of action to get the furnace fixed or he will determine that the furnace is already safe. In either case, after the furnace is fixed and safe to use the certified technician follows the clearance process of removing the red tag and starting the furnace.

Step 3: Submit the Red Tag Clearance to the Gas Company

Once your furnace has been repaired and cleared by the technician, make sure to submit the red tag clearance to the gas company before the deadline. A reputable service company should handle this step on your behalf, ensuring that your gas supply is not interrupted.

Getting a Second Opinion on Your Red Tag in Ontario

If you’re unsure about the reasons behind the red tag or the recommended course of action, it’s a good idea to seek a second opinion from a trusted service provider. A second opinion can help you:

There are several situations where seeking a second opinion may be particularly beneficial:

Remember that you have the right to ask a technician for a copy of their license to ensure that they are certified to handle red-tagged appliances.

Should You Replace Or Repair Your Furnace After a Red Tag?

When faced with a red-tagged furnace, one of the most critical decisions you’ll need to make is whether to repair the existing appliance or replace it with a new one. To make the best choice for your home and budget, consider the following factors:

How to Prevent Your Furnace From a Red Tag

To avoid future red tags and keep your furnace running safely and efficiently, it’s essential to follow these best practices:

How To Stay Warm After Getting a Red Tag

While dealing with a red-tagged furnace, you’ll need to find alternative heating solutions to keep your home warm and prevent pipes from freezing. Some options to consider include:

Conclusion

Homeowners can rightfully question the technician’s call to issue a red tag on their appliance. This is based on the fact that there are cases where a furnace gets red-tagged without thorough inspection and analysis of the combustion properties. Therefore, it pays to have a second opinion from a trusted service that can help in the removal of the tag or give advice on the best option, whether to repair or replace the appliance.

FAQ

What does a red tag on a furnace mean?

A red tag on a furnace typically indicates that the furnace has been deemed unsafe or non-functional by a professional inspector or technician. It signifies that the furnace should not be used until the identified issues are resolved.

What does a red tag on equipment mean?

A red tag on equipment, such as a furnace or any other machinery, signifies that the equipment has failed an inspection or has been identified as unsafe to use. It serves as a visual indicator that the equipment should not be operated until the necessary repairs or improvements have been made.

What is a red tag in safety?

In the context of safety, a red tag is a visible label or tag placed on equipment, machinery, or other objects to indicate that they are not safe for use. It is a visual reminder for individuals to avoid using or operating the tagged item until it has been inspected, repaired, or otherwise made safe.