Last Updated: March 2026
This Cookie Policy explains how Smile HVAC (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website www.smilehvac.ca (the “Website”). It describes what these technologies are, why we use them, and your rights to control their use.
By continuing to browse or use our Website, you agree to our use of cookies as described in this Policy. If you do not accept the use of cookies, please adjust your browser settings accordingly or refrain from using our Website.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use, both of which are available on our Website.
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information and enable personalized experiences.
Cookies set by the website owner (in this case, Smile HVAC) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the Website — for example, analytics, advertising, and interactive content.
We use the following categories of cookies on our Website:
These cookies are essential for the Website to function properly. They enable core features such as page navigation, access to secure areas, and form submissions. Without these cookies, services you have requested — such as submitting a service request form or booking an appointment — cannot be provided. These cookies do not collect personal data that could be used for marketing purposes and cannot be switched off.
These cookies collect information about how visitors use our Website — for example, which pages are visited most often, how long users spend on each page, and any error messages encountered. The data collected is aggregated and anonymized. We use this information to improve the performance and usability of our Website. These cookies do not identify you personally.
These cookies allow the Website to remember choices you make — such as your preferred language, region, or previously entered contact information — and provide enhanced, personalized features. They may also be used to provide services you have requested, such as remembering your preferences between visits. Information collected by these cookies may be anonymized and cannot track your browsing activity on other websites.
These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set through our Website by our advertising partners. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will still see ads, but they will be less targeted and relevant to you. These cookies also help us measure the effectiveness of our advertising campaigns.
Our Website may include social media features (such as share or like buttons for Facebook, Instagram, or Google). These features may collect your IP address and set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the applicable social media company.
In addition to cookies, we may use web beacons (also known as pixel tags or clear GIFs) on our Website and in HTML-formatted emails. Web beacons are tiny, invisible images embedded in web pages or emails that allow us to determine whether you have visited a particular page or opened an email. They help us track the effectiveness of our email marketing campaigns and understand user behaviour on our Website.
Our web servers automatically record information that your browser sends when you visit our Website. This may include your IP address, browser type and version, operating system, referring URL, pages visited, and timestamps. We use log data to analyze trends, administer the site, diagnose technical issues, and improve the overall user experience.
We may use local storage (including HTML5 local storage and IndexedDB) to store information on your device beyond a single browsing session. Unlike cookies, information stored in local storage is not automatically transmitted to our servers. You can clear local storage through your browser settings.
We use the following third-party services that may place cookies on your device. These services are governed by their own privacy and cookie policies, which we encourage you to review:
Smile HVAC does not control how these third parties use cookies and other technologies. Please refer to each third party’s privacy policy to understand their practices.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our Website may become inaccessible or may not function properly.
Below are links to cookie management instructions for the most commonly used browsers:
For information about cookies on other browsers, please visit the browser developer’s official website. You can also find general information at www.allaboutcookies.org .
You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
You may opt out of interest-based advertising from participating companies through the following industry opt-out tools:
Please note that opting out of targeted advertising does not mean you will stop seeing advertisements — it means the ads you see will be less tailored to your interests.
When you first visit our Website, you may be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Strictly necessary cookies are always active, as they are required for the Website to function.
You may withdraw or change your consent at any time by adjusting your browser settings or by clearing cookies stored on your device. Please note that withdrawing consent may affect the functionality of parts of our Website.
Your continued use of our Website after being notified of changes to this Cookie Policy constitutes your acceptance of those changes.
Smile HVAC is committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario. Where cookies collect personal information about identifiable individuals, we process such data only as described in our Privacy Policy.
Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections to that information. If you have questions about how we handle your personal information collected via cookies, please contact us using the details in Section 10 below.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date at the top of this document.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Smile HVAC
Website: email@smilehvac.ca
Service Area: Greater Toronto Area, Ontario, Canada
For all inquiries, please use the contact form on our Website or reach out to our customer support team directly.
