All new installations come with a 1-year labour warranty as standard. When you register your equipment with the manufacturer (which our team does on your behalf), this can extend to 5–10 years depending on the brand and model.
WARRANTY
Every installation, repair, replacement and equipment purchase comes backed by our industry-leading warranty coverage. No hidden clauses and no surprises.
WHAT WE COVER
Whether you're installing a new furnace or getting a quick repair, we stand behind every job we do.
Installation Guarantee
Full systems: furnaces, AC units, heat pumps, HRVs & more
Up to 10-Year Labour Warranty
Repair Guarantee
All HVAC system repairs and diagnostics
90-Day Parts & Labour Warranty
Replacement Guarantee
Unit replacements & equipment upgrades
2-Year Labour + Manufacturer Warranty
Equipment Purchase Guarantee
All brands & models sold through Smile HVAC
Full Manufacturer Warranty
Smile HVAC is authorized and licensed to service over 30 brands, so if you own any HVAC equipment from these brands, you don’t need to call two companies. Smile HVAC will help you solve all HVAC-related issues and will assist with repairs and installations. We work with all brands including Lennox, Goodman, Amana, Keeprite, Bryant, Daikin, Carrier, York, Trane, Comfortmaker, Payne, Tempstar, Rheem, Ruud, and Mitsubishi Electric
We’ve made claiming your warranty as simple as possible — no paperwork maze, no runaround
Describe the Issue
Tell us what's happening. We'll verify your service record instantly in our system.
We Schedule a Visit
A certified technician is dispatched — usually same day or next day.
Issue Resolved
We fix the covered problem at zero cost to you. Guaranteed — or your money back.
All new installations come with a 1-year labour warranty as standard. When you register your equipment with the manufacturer (which our team does on your behalf), this can extend to 5–10 years depending on the brand and model.
Yes! All warranties issued by Smile HVAC are fully transferable to the new homeowner. This can actually be a great selling point for your property. Simply let us know and we'll update the warranty records accordingly.
Any repair performed by our technicians is covered for 90 days — both parts and labour. If the same issue comes back within that window, we return and fix it at no charge to you.
No paperwork needed on your end. We keep a full digital record of every service visit. Just call or text us and we'll pull up your history instantly.
Yes. We use only OEM-certified or manufacturer-equivalent parts, all of which carry their own parts warranty. Labour and parts coverage are always clearly outlined before any work begins.
We are authorized dealers for Lennox, Carrier, Trane, York, Goodman, and Daikin, among others. Being an authorized dealer means we can register and service manufacturer warranties directly — no third-party middlemen.
Any equipment purchased through Smile HVAC comes with a 30-day return or exchange window for defects present on arrival. We'll arrange pickup and replacement at no cost to you.
Our labour and workmanship warranties cover defects resulting from our work. Damage caused by external factors — such as power surges, flooding, improper use, or lack of maintenance — is not covered under our service warranty, but may be covered under your home insurance policy.
No. If your issue falls within the covered warranty period and conditions, the service call, diagnosis, and repair are completely free of charge.
