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Reviews Of Our Customers

Check out our clients' Google reviews and leave your feedback on our company's work!

Clare Horan

Aug, 2026

Source Reviews Clare Horan
Excellent communication from first call to resolution of the issue. Dimitri quickly diagnosed the issue, offered solutions and took the time to explain what had happened. I would happily recommend!

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Roy Dart

Aug, 2026

Source Reviews Roy Dart

Carl of SMILE HVAC recently repaired our furnace, and I am thoroughly impressed by his expertise and professionalism. He is clearly very experienced in the service and repair of furnaces, and his customer-service skills are top notch. Carl took the time to answer all my questions, explaining exactly what he was doing throughout the entire process, which I really appreciated. In our case, Carl had to install a new blower motor. Despite working in a fairly tight space, he completed the job efficiently and methodically. Before leaving, he made sure everything was functioning properly, giving us peace of mind that the repair was thoroughly done. If you’re looking for someone who is knowledgeable, professional, and genuinely cares about customer satisfaction, I highly recommend Carl at Smile Heating and AC. Thanks again, Carl!

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Renate Kats

Aug, 2026

Source Reviews Renate Kats

Great thanks to An for showing up on time today with a friendly demeanor and working fast enough to resolve our valve issue. We had an issue with our hot water tank during the holidays and on this particular day it was only lukewarm. The first technician sent out proposed that the valve be changed which is what An came to do. I didn’t take photos as I was working but I am thankful for his service!

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Ashlee Thibodeau

Aug, 2026

Source Reviews Ashlee Thibodeau
A gentleman named An came in to fix 2-3 things on my hot water tank. And turn it back on. was Very quick to get the job done and explain what needed to be done. Very time efficient with communication skills. Would recommend!

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Kevin Pelling

Aug, 2026

Source Reviews Kevin Pelling
This was our first ever experience with Smile HVAC and we could not have been more pleased with their Service, Professionalism, Customer-friendly demeanour and thoroughness. Our Technicians were Val and Manmath and they were working under contract for our Hot Water Tank Rental Company to replace the Hot Water Tank. They wasted no time once they arrived in disassembling the old HWT, removing it and then installing and hooking-up the new HWT. They were very considerate of our home and laid down rubber-backed runners up the stairs and across the floors to prevent dirt and marks on all surfaces. They were polite and courteous when it came to answering any questions we had regarding the work they were doing and the operation of the HWT. Due to the location of the HWT, both Technicians were faced with working in a very small, confined space but were nonetheless diligent in the removal and installation of both the old & new HWT’s and professionally adapted to the nature of the situation. Once the work was completed, they ensured their workspace was cleaned and left tidy, removing all packaging materials and debris left over from the install. We were left very impressed with the quality of their work and their pleasant manner; we have absolutely no hesitation whatsoever in recommending Smile HVAC to anyone requiring their services.

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Mike T

Aug, 2026

Source Reviews Mike T
All my interactions with Smile HVAC have been great from the first phone call and conversation yesterday to the installation today. Called yesterday and got a quote easily over the phone without any obligations or commitments. The phone conversation was very helpful, friendly and respectful. I was offered a fair price and a one day turnaround on the install of my new hot water tank. The technician’s Valery and Manmath, We’re very respectful, Professional and friendly. They explained everything and did an awesome job.

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Mario

Aug, 2026

Source Reviews Mario
I had my furnace fixed recently, and I can say that Carl and was one of the best technicians I’ve encountered. From the moment he arrived, Carl was professional, efficient, and incredibly knowledgeable. He quickly diagnosed the issue with my furnace and explained everything in a clear and understandable way. His attention to detail and commitment to getting the job done right was truly impressive. On top of that, he was friendly and courteous throughout the entire process. If you need a furnace technician, I highly recommend Carl—he’s a true expert and a real asset to any team!

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Estera Tarnovsky

Aug, 2026

Source Reviews Estera Tarnovsky

Valeri from Smile Hvac recently installed a reverse osmosis system in my home, and I couldn’t be happier with the service. From the start, he was professional, knowledgeable, and attentive to my needs. He explained the process clearly and completed the installation efficiently and neatly.

The quality of the installation is outstanding. The RO system works perfectly, and the water quality has improved dramatically. Valeri’s attention to detail and commitment to customer satisfaction are evident in his work.

If you need a reliable professional for RO system installation, Smile HVAC is the best choice. Highly recommended!

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Armando Xhixha

Aug, 2026

Source Reviews Armando Xhixha

5-Star Review for SMILE HVAC and Technician Carl

I recently had the pleasure of working with SMILE HVAC, and I couldn’t be more satisfied with their service. Technician Carl exceeded my expectations with his professionalism, knowledge, and excellent customer service skills. From start to finish, he provided helpful resources, answered all my questions, and ensured a smooth inspection and installation process.

The end result was exactly what I was hoping for—everything working perfectly and up to the highest standards. Carl’s expertise and attention to detail truly set him apart. I highly recommend Carl and SMILE HVAC for their outstanding service.

5 stars to Carl for a job well done! Thank you!

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Bill Nguyen

Aug, 2026

Source Reviews Bill Nguyen

An honest company that stands by their work! Had two water heaters replaced with them; they did a fantastic job. A day later, when my tenant complained there was no hot water, Carl came by same day, no charge, and made sure things were right (turns out the tenant turned off the water heater unit by accident).

Also had another issue with heat in my house a year later. Again, Carl came by quickly and fixed the issue. Was merely a thermostat problem but he diagnosed it quickly and addressed it regardless. Can’t recommend them highly enough.

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Ender Wiggin

Aug, 2026

Source Reviews Ender Wiggin
Technician An was incredible. He went over and above our expectations. He was able to explain in detail why the furnace replacement was needed and relocated the air conditioning to meet regulations. When he came back to finish the install of the air conditioning, he remembered exactly what needed to be done as it was a couple months before warm weather came to properly check gas levels. While here he installed our wireless thermostat! Again over and above our expectations. He was professional and respectful. I would recommend An to work on anyone’s furnace and air install. Thank you very much from the Pearson’s

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Karen Chung

Aug, 2026

Source Reviews Karen Chung
An called before he came giving me lots of notice. He arrived on time and identified himself and asked if he could come in. An was very polite, he even took his shoes off at the front door before entering the house. We told him the problem and he fixed it really quick. An was even nice enough to take the time to teach me and my mom how to work my mom’s thermostat properly as we’ve been having problems. Overall I was very impressed with the amazing service that An provided. If you get An as your technician you will be more than 100% satisfied.

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Cindyann Roopnarine

Aug, 2026

Source Reviews Cindyann Roopnarine
Our water heater, was not working for day. We called the company and they sent a representative (An) to our home to take a look at our furnace, it did not take An long for him to see what the issue was. In no time, he fixed the problem and we had hot water again. Thank you An for your customer service.

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Eric McDonald

Aug, 2026

Source Reviews Eric McDonald
I had An over for a furnace and tankless inspection/descale. He explained well what he found on the inspection and made sure I had no questions unanswered before he left. Pricing was fair. I would definitely choose this company again for HVAC work.

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Jerry Freed

Aug, 2026

Source Reviews Jerry Freed

I am very happy with the service I received from Smile HVAC. It was the only company that responded to my email. Genadi was very pleasant and listened attentively to what my needs were. After sending him a photo he was able to quote me a price and explained what his technician would need to do. The next day An, the technician, arrived at my home in time. He was very friendly and completed the work in quick fashion. He even took away some old PVC pipe that I didn’t need, sparing me the headache getting rid of it. I will certainly call Smiley HVAC for any future needs.

 

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Danny Ren

Aug, 2026

Source Reviews Danny Ren

Had a great experience with this team. The first time was for AC and furnace maintenance — the technician was friendly and took the time to explain everything clearly, which left a strong impression.

Recently, I had them replace my obsolete furnace and install a humidifier. The job was completed quickly and even ahead of the quoted time. Valery and Manmath were both professional, patient, and knowledgeable.

Would definitely recommend.

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Sidney Korman

Aug, 2026

Source Reviews Sidney Korman

An did maintains that I had not seen performed by Reliance technician over a fourteen year period I know this because I’ve watched the technicians perform the work.
An took off a covering to inspect for electrical flow and he attached a device to measure other factors governing the the efficiency of the air conditioner function, however on inspection point 21 I fail to understand how that was performed. An was extremely efficient and pleasant individual to talk with answering questions I needed to ask,in lue of my past experiences, I hope the best for him.

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Karam Alshahin

Aug, 2026

Source Reviews Karam Alshahin
I highly recommend An for any HVAC service. He is incredibly professional, punctual, and knowledgeable. He took the time to thoroughly inspect the system and explained everything clearly. It’s rare to find a technician this honest and dedicated to doing the job right. Excellent service and great attention to detail!

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Michael Barulin

Aug, 2026

Source Reviews Michael Barulin

I’d like to leave a review for SMILE HVAC and personally thank Gennadiy and Valeriy for their excellent work.

They installed a new furnace and a water softener in my home, and everything was done at a very high professional level. It’s clear they don’t just do the minimum to finish quickly—they really care about the quality of their work and the customer’s long-term benefit.

What impressed me the most was their attention to detail. For example, they spent extra time to properly route the water line so that the backyard water does not go through the softener, helping to avoid unnecessary wear and saving its lifespan. Many companies would have taken a faster, simpler approach, but these guys did it the right way.

They were very respectful, worked cleanly, and made sure everything was neat before leaving.

I highly recommend SMILE HVAC if you’re looking for quality, professionalism, and attention to detail.

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Zeev P

Aug, 2026

Source Reviews Zeev P
Smile HVAC have recently installed a new air-condition in my house. They are punctual, very professional, and explain everything clearly to the point. A really efficient and customer friendly service, and on the top of that they are very competitive price wise. Highly recommended!!!

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Issham Ahmed

Aug, 2026

Source Reviews Issham Ahmed
An did an exceptional job fixing 4 issues that previous contractors from GO LIME had installed incorrectly. He was able to clear 4 codes that were given by enbridge in an hour tops. Very friendly and explained his work to me thoroughly.

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Radhika Taneja

Aug, 2026

Source Reviews Radhika Taneja
I had the pleasure of having An from Smile HVAC come in to fix the furnace. The technician arrived on time, quickly fixed the problem. The repair was done neatly, and he tested furnace along with thermostat before leaving. Highly professional, knowledgeable and trustworthy. If you’re looking for reliable HVAC service, I highly recommend Smile HVAC and especially An.

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Saba Abid

Aug, 2026

Source Reviews Saba Abid
Mr. An provided excellent service. He arrived promptly from Golime, was highly professional, and worked efficiently to fix our system when it stopped working. He quickly identified the issue and had everything running again in no time. We really appreciated his fast response and expertise.

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Mary L Viveiros

Aug, 2026

Source Reviews Mary L Viveiros

AN was here for literally 10 minutes and fixed our problem in that time! He was friendly, professional and provided amazing service. Thank you so much AN, you were able to fix what 2 other contractors could not. Highly recommend this company and AN. Definitely put a “SMILE” on my face! Now I can go and have a nice hot shower😊

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Jurgen Roediger

Aug, 2026

Source Reviews Jurgen Roediger

A new Furnace and AC unit replacing original Furnace and 10 yr old AC unit – great price for a premium brand – Lennox – verbal quote same as written no BS and heating tech returned 2 weeks later for heat cycle adjustment – not me chasing them – great installation and support team in the office – this is 4 major equipment purchase AC and Hot Water for my parents a Class Act – Thanks to Valerie and Dimitri – good guys sense of humor – professional and reliable – appreciate the great install

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Asaf Markriech

Aug, 2026

Source Reviews Asaf Markriech
I’m very happy with the work done by Valerie and Man Math. The installation was completed quickly, and I had a brand-new AC installed the very same day. Highly recommend them!

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Michael T.

Apr, 2026

Source Reviews Michael T.

Smile HVAC is a great place for those who love to work and who are looking for professional growth.This job will provide you with opportunities to learn new skills, steadily growing wage and stable income.

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Todd Wilkie

Apr, 2026

Source Reviews Todd Wilkie
An was was great and solved the problem very quickly

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Mr. CHIN

Apr, 2026

Source Reviews Mr. CHIN
An good a very good job to the furnace. Install properly

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Bon Orallo

Apr, 2026

Source Reviews Bon Orallo
Out of all the technician that came in and fix the heater. An is the only one that recommended to replace parts and have the unit up and running on time.

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R. J Sum

Apr, 2026

Source Reviews R. J Sum
SMILE HVAC was very professional and promptly provided an estimate based on photos of the non‑compliance issues flagged by Enbridge. An and Alex came in and fixed everything efficiently. Their work was quick, clean, and professional.

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Danny Ren

Mar, 2026

Source Reviews Danny Ren
Had a great experience with this team. The first time was for AC and furnace maintenance — the technician was friendly and took the time to explain everything clearly, which left a strong impression. Recently, I had them replace my obsolete furnace and install a humidifier. The job was completed quickly and even ahead of the quoted time. Valery and Manmath were both professional, patient, and knowledgeable. Would definitely recommend.

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Blair Baxter

Mar, 2026

Source Reviews Blair Baxter
Amazing service by An. He was quick to resolve our water heater issues and even went above and beyond to address some other questions. Thank you!

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S Hammie

Feb, 2026

Source Reviews S Hammie
Just wanted to say, this company is very transparent. An was amazing! He diagnosed the issue didn’t even try to upsell me. Anything fixed the problem and went on his way. I believe the Google reviews on this company are legit.

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Sundeep M.

Feb, 2026

Source Reviews Sundeep M.
Smile HVAC offers a dynamic work atmosphere where challenges drive personal growth. Supportive management fosters open communication, contributing to a positive team culture. Tackling complex HVAC issues is the toughest part, but the collaborative approach makes it manageable. The most enjoyable aspect is the sense of accomplishment in resolving challenges with a supportive team. Overall, a rewarding workplace that values professional development and teamwork. Proud to be part of the Smile HVAC family.

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Devika Shah

Feb, 2026

Source Reviews Devika Shah
Our furnace broke down right after the 47 cm snowfall and we were in a bind trying to decide which furnace company to go with while not having the luxury of time, as we were worried about our pipes freezing and it was cold as hell! I am SO glad we decided to go with Smile HVAC instead of Enercare or Reliance. The first two sent sales people to our freezing cold house and Smile said they didn’t have sales people and would just tell us over the phone as technicians what we need and how much it would cost. We went with them because it came down to honesty and integrity, and their price was $1000 & $1700 lower than the quotes we got from Reliance and Enercare too! They were friendly, and very thorough and did a great job. Thanks Genady and Valera!

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Derek Smith

Feb, 2026

Source Reviews Derek Smith
We woke up Sunday morning to find the furnace wasn’t working. After reading the positive reviews for Smile HVAC we called them first and the technician Dimitri was able to arrive a few hours later. Dimitri was punctual, friendly, and explained all of the factors he was considering in diagnosing the problem. It turned out the igniter was dead and he explained that head office would call Monday morning to confirm if they could source the replacement part and the cost. Indeed I got a call first thing Monday morning confirming the part was sourced and the associated costs to have Dimitri return to install it. Very reasonable pricing. Dimitri again called to confirm we’d be available during the specified timeslot, arrived on time, and completed the job quickly and effectively. I will definitely make Smile HVAC my first call again in the future and would highly recommend you do the same.

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Alexander Miretsky

Jan, 2026

Source Reviews Alexander Miretsky

Smile HVAC did a great job installing a new furnace for us. Karl arrived quickly and performed a thorough diagnostic. Valery installed the new furnace the very same day, and Genady provided a fair price and coordinated everything seamlessly.

All the work was completed quickly and professionally—even on a bitterly cold winter day at –15°F. Truly top-tier service. We really appreciate everyone’s efforts!

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Sharma N.

Jun, 2025

Source Reviews Sharma N.

– great family-like environment – opportunities for professional growth – steadily increasing wage rates – dynamic schedule – corporate vehicle

Nick S.

Jan, 2025

Source Reviews Nick S.

Management is supportive, fostering an open communication environment. They prioritize employee well-being and professional development, creating a positive workplace.

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Dave Elfassy

Aug, 2023

Source Reviews Dave Elfassy

I had the pleasure of having Carl from Smile HVAC come in to fix my furnace and humidifier issues, and I couldn’t be happier with the service! From start to finish, Karl was professional, punctual, and extremely knowledgeable. He quickly identified the problems, explained everything in simple terms, and made sure the work was done efficiently and thoroughly.

Not only did he resolve the issues, but he also took the time to ensure everything was running smoothly before leaving, which gave me a lot of peace of mind. It’s rare these days to come across someone who truly takes pride in their work, and Karl is definitely one of those people.

If you’re looking for reliable HVAC service, I highly recommend Smile HVAC and especially Karl. He exceeded my expectations, and I’ll definitely be calling them again in the future!

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Kelly Zhang

May, 2023

Source Reviews Kelly Zhang

I had an issue with my humidifier, and AN helped me fix it right away. He was very professional and clearly very experienced — he knew exactly what to do and resolved the problem quickly and smoothly. I really appreciate his help and great service. Thank you so much, AN!

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Rafal Dobosz

Apr, 2023

Source Reviews Rafal Dobosz

I had an energy efficiency audit which gives refunds if you upgrade your home, so I had Smile HVAC replace my old furnace, and water heater (because screw rentals) and also install an HVAC humidifier. The price was the lowest of the three estimates I had, and as far as I know, the equipment was as good or better than others. The crew that did the installation was Valery, An, and Manmath. They were professional, did a good job, and answered all my dumb questions. They also installed the new water heater on the other side of the furnace at no extra charge. When my A/C or water softener dies, I’ll likely go with them again.

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Sarah Dsilva

Mar, 2023

Source Reviews Sarah Dsilva

After calling so many companies, I decided to go with Smile HVAC. They provided us a clear plan which was reasonable and had their installation persons install the furnace the very next day. Valery and Manmath installed the furnace very well, they were professional and were on time, they provided me with all the info about the system installed. To all those looking for HVAC services Smile will provide u with a plan and service.

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Theo Wilson

Mar, 2023

Source Reviews Theo Wilson

After having a furnace inspection done by another company, I booked a same-day repair with Smile HVAC because of their competitive pricing. When the technician arrived, he was able to resolve my furnace issues without replacing the parts that the other company had quoted me for, saving me nearly $1000. Quality service and absolute transparency about what service I needed and what it would cost. I would certainly use it again or recommend it to others. Thanks, Carl!

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Max Ermakov

Mar, 2023

Source Reviews Max Ermakov

Our gas water heater failed on the weekend and Smile HVAC was able to install a new heater on Monday morning. Tony and Vazim were courteous and professional. They also installed a water drain pan and a shut-off valve with no extra fees. Highly recommended.

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Dogan Fealcen

Feb, 2023

Source Reviews Dogan Fealcen

Our furnace broke down on a Friday afternoon. I made the call, there was an immediate answer on the phone, and by mid-afternoon, our furnace was repaired and in good working order again. Smile HVAC was superb. A special thanks to Christopher and the team at Smile HVAC for being absolute professionals, providing outstanding, timely, and very reasonably priced service.

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Allanah Taylor

Feb, 2023

Source Reviews Allanah Taylor

Starting last Friday we had no hot water. Only freezing cold water. We roughed it out until Monday when we got in touch with Smile HVAC. A technician ADESUN came out and quickly diagnosed the problem. He had to order the part but promised he would do his best to have it fixed before the end of the day. Well so said so done. ADESUN came back during the 6 o’clock hour and was done within 30 mins. He was very friendly, professional, efficient, and fast. Thanks, Adesun! My Father also wanted to make sure to thank you and give you 12 out of 10 stars!

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Jedd Fritz Frias

Jan, 2023

Source Reviews Jedd Fritz Frias

I’ve heard so many horror stories about HVAC repairs that I couldn’t help but be skeptical when the technician from Enercare (the company I called first) seemed to be really pushing me to buy a new furnace. This was one of many red flag warnings that told me not to trust him and I’m glad that I didn’t.

After searching online and seeing all the positive reviews, I ended up calling Smile HVAC around 10 pm for a second opinion, and the next day technician Carl came to look at my furnace. He was very transparent, and thorough, and walked me through his process. He was able to easily diagnose that it was a problem with the condensate pump. He then gave me a quote, I agreed, and he fixed the problem. Easy as that! Nothing complicated and no need for a new furnace.

Thank you Carl for your excellent professional service! And thank you Smile HVAC for being a bright spot in an industry full of shady business. You have earned my trust and you will for sure be my first call for any of my future HVAC needs.

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Adam Feldman

Dec, 2022

Source Reviews Adam Feldman

Adesun completed a routine checkup on our system and was extremely thorough and patient. Thanks again for the great service!

Scott Villene

Nov, 2022

Source Reviews Scott Villene

Adesun 5-stars. We had an unexpected furnace pressure switch malfunction on a cold string of days. Very prompt initial visit uncovered the issue. Adesun went out of his way to give us a temp part to get the furnace working while sourcing the replacement. Turnaround time on the part was quick, and he took the time to explain everything / answer all questions. Exceptional customer service, as he went above and beyond expectations. Recommending him to everyone who is in need of support / service. Thank you, Adesun!

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Edmond Choy

Apr, 2022

Source Reviews Edmond Choy

Great service from Adesun of Smile HVAC. He efficiently diagnosed the issue with my Lennox furnace. Will definitely ask for service again.

Sergei Fedorov

Jun, 2021

Source Reviews Sergei Fedorov

Just got this humidifier installed. The service was provided by Valery who has an outstanding performance and knows what he’s doing. Always happy to see professionals like Valery. The job was done quickly and professionally. I’d definitely suggest everyone the place. Thank you for the amazing job.

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