Furnace Repair Thornhill

I’ve heard so many horror stories about HVAC repairs that I couldn’t help but be skeptical when the technician from Enercare (the company I called first) seemed to be really pushing me to buy a new furnace. This was one of many red flag warnings that told me not to trust him and I’m glad that I didn’t.

After searching online and seeing all the positive reviews, I ended up calling Smile HVAC around 10 pm for a second opinion, and the next day technician Carl came to look at my furnace. He was very transparent, and thorough, and walked me through his process. He was able to easily diagnose that it was a problem with the condensate pump. He then gave me a quote, I agreed, and he fixed the problem. Easy as that! Nothing complicated and no need for a new furnace.

Thank you Carl for your excellent professional service! And thank you Smile HVAC for being a bright spot in an industry full of shady business. You have earned my trust and you will for sure be my first call for any of my future HVAC needs.

Starting last Friday we had no hot water. Only freezing cold water. We roughed it out until Monday when we got in touch with Smile HVAC. A technician ADESUN came out and quickly diagnosed the problem. He had to order the part but promised he would do his best to have it fixed before the end of the day. Well so said so done. ADESUN came back during the 6 o’clock hour and was done within 30 mins. He was very friendly, professional, efficient, and fast. Thanks, Adesun! My Father also wanted to make sure to thank you and give you 12 out of 10 stars!

Our furnace broke down on a Friday afternoon. I made the call, there was an immediate answer on the phone, and by mid-afternoon, our furnace was repaired and in good working order again. Smile HVAC was superb. A special thanks to Christopher and the team at Smile HVAC for being absolute professionals, providing outstanding, timely, and very reasonably priced service.

Our gas water heater failed on the weekend and Smile HVAC was able to install a new heater on Monday morning. Tony and Vazim were courteous and professional. They also installed a water drain pan and a shut-off valve with no extra fees. Highly recommended.